Meet our Support Coordination team

Lace brings over 10 years of experience in the mental health medical industry to her role as a Support Coordinator. With a Bachelor’s degree in Psychology, she offers a strong foundation of cross-sector knowledge, compassion and insight to individuals navigating the NDIS.

With a deep appreciation for each person’s unique strengths and challenges, Lace is committed to helping people access the supports they need to live fulfilling and meaningful lives. Her approach is grounded in empathy, empowerment and a genuine belief in every person’s potential.

“I believe that everyone deserves the right support to thrive, and I’m passionate about helping people make the most of their lives.”

Outside of work, Lace enjoys spending time at the beach, getting lost in a good book, and being with her friends and family.

Kaitlin brings strong professional experience to her role as a Support Coordinator and Psychosocial Recovery Coach. She began her career in the disability sector as a Support Worker, where she learned the importance of providing person-centred care and reliable support. Her hands‑on experience, along with her Certificate III in Individual Support, gives her a solid understanding of different support needs and how to build strong, trusting relationships with people.

Kaitlin also draws on her ongoing psychology studies. These studies have strengthened her understanding of behaviour, mental health, trauma-informed practice, and overall wellbeing. This combination of practical experience and education helps Kaitlin support each person with care, respect, and a genuine focus on their goals, strengths, and challenges.

Pooja brings over 12 years of experience in community services, including roles in disability employment and support coordination. Her strong communication skills and ability to listen and connect meaningfully with others continue to shape her approach in supporting people.

Pooja describes herself as a grounded and empathetic person. She always approaches participants with dignity and respect, working alongside them to understand their goals and navigate their supports. She values building genuine relationships and empowering individuals to make informed choices about their lives. She also enjoys learning new things and continuously developing her skills.

Outside of work, she enjoys spending time with her close-knit family of three and their beloved cat.

She is passionate about working alongside individuals to help them feel understood, supported and empowered, and values the opportunity to contribute to outcomes that make a meaningful difference in people’s lives. Teegan is committed to bringing empathy, professionalism and a collaborative approach to her work, and is focused on continuing to build her knowledge and experience within the sector.

Outside of work, Teegan enjoys reading, doing crafts and spending time at local cafés.

Teegan is excited to be part of the team and looks forward to contributing her experience, taking on new challenges and continuing to grow in her role.