Our Home and Community Leaders each look after our clients, their families and our Support Workers within their local community.

When you first visit one of our supported independent living homes to see if it suits you, or you contact us looking for support to get out and about in the community, it’s one of our Home and Community Leaders who will help to ensure you find the community access support, or the home and housemates that suit you. And as a Mosaic client, they will remain a touchstone for you and your family.

We asked our Home and Community Leaders what they love about their work at Mosaic… their answers are below, along with some information on their experience and approach.

Jack Hannington

Manager, Operations Support

“I love that I can influence positive change for both our clients and staff, and see that impact in action.” Jack has eight years of experience in the disability support sector, all of it at Mosaic. His favourite sayings are “knowledge is power’ and ‘great is the power of a small person”.

Karole Phillips

Manager, Home and Community

“Working alongside the staff and clients to make a positive difference in another person’s life is very rewarding.”  Karole has ten years of experience in the disability support sector, all of it at Mosaic.

Agnes Gachoki

Home and Community Leader

“I appreciate the variety and excitement that comes with working at Mosaic, as no two days are ever the same.” Agnes has over eight years of experience in the disability support sector, with most of that time spent at Mosaic. One of her favourite sayings is “Enjoy the process, not just the end results.”

Bonnie Galant

Home and Community Leader

“I love that we all have a shared passion for making the lives of our clients better and more meaningful.” Bonnie has been at Mosaic since 2019 and has nine years of experience in the disability support sector.  A favourite saying is “Pick yourself up, dust yourself off, and keep moving forward.”

Marcelle Weber

Home and Community Leader

“I love making a difference in people’s lives and supporting them to develop new skills.” Marcelle has six years of experience in the disability support sector, all of it spent at Mosaic. His favourite saying is “Be the best version of yourself and then help others find their best versions as well.”

Loveness Mupaso

Home and Community Leader

"I love the opportunity to walk alongside incredible individuals every day, supporting them to live with purpose, independence and joy." Loveness has been with Mosaic Community Care since the beginning of 2024 and has been in the disability sector for five years. Her favourite saying is, "Strength is not always loud. Most times it is quietly choosing to keep going, every single day."

Penny Cooper

Home and Community Leader

“I really love working closely with our clients to help them achieve their goals. It’s also great to have opportunities to upskill and challenge myself.” Penny has 15 years of experience in the disability support sector, with most of that time being at Mosaic. Her favourite saying is “Fairness for all.”