We are seeking a dedicated Client Engagement Manager. This role is pivotal in fostering strong connections with clients and ensuring top-notch service and support throughout their journey.
About you
We are looking for someone who has:
- a high level of commitment to individualised, person centred service delivery.
- detailed working knowledge and application of contemporary practice when supporting people with disability, including human rights-based approaches.
- strong experience working in a senior leadership role within the disability service sector.
- cultural safety and awareness, respect and commitment to inclusivity.
- demonstrated experience in leading and driving high performance teams across multiple service offerings in a dispersed geographical area.
- robust budgeting and financial management experience and high-level report writing.
- strong interpersonal and advocacy skills with the ability to liaise and nurture relationships with colleagues, staff, clients, their families and guardians and other relevant stakeholders.
- Agility and the ability to adapt to changing circumstances.
About us
Mosaic is a leading provider of disability support services, committed to helping individuals achieve their goals and improve their quality of life. We are dedicated to making a positive impact in the lives of those we support by offering individualised, person-centred support.
At Mosaic we wholeheartedly celebrate the diversity of the human experience. We cultivate an environment of acceptance, where each person—regardless of cultural background, ethnicity, faith, disability, age, sexual orientation, gender or ability—is not only welcomed but also celebrated. Your presence, unique experiences, and perspectives are highly valued and intricately woven into our vibrant tapestry.
Come join us in crafting a more inclusive future. Find out more about this role and apply on Seek.