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2019 Business News Rising Star Award winner 2019

Mosaic – a Rising Star in 2019

Provider of disability accommodation and community support organisation Mosaic has been recognised as a 2019 Business News Rising Star in the not-for-profit category.

Above all,  focus on managing operational costs earned Mosaic the prestigious award. In addition, detailed long-term strategic planning was recognised.

Financial security and growth

Notably, although Mosaic has been in operation for 27 years, it is since 2016 the disabilities service provider significantly increased turnover. Naturally, this came from a growing demand for its services. Staff are now at over 200. Over 120 clients are supported.

Ms Pippa Cebis, CEO, attributes the growth to several factors, such as engaging employees’ non-job-related skills to increase staff utilisation, as well as expanding its service availability north of the city.

However, there is a key foundation for growth. It was Mosaic’s preparedness for the National Disability Insurance Scheme (NDIS) in 2018. That ensured Mosaic could handle supporting more people with disability.

Ms Cebis said:

Financial responsibility has been fundamental in providing long-term security for our clients. Careful management has helped in being able to make sure services have continued in areas where funding was greatly reduced. This is critical for our clients and cornerstone to our purpose of creating opportunities and transforming lives.

Preparation for change

Mosaic recognised the implementation of the NDIS would lead to changes in how the business operates. Therefore, the Mosaic leadership team invested in a safety net for future divestment and strategic growth.

Mosaic was founded in 1992 by a group of community members. They saw a lack of good options for their loved ones with disabilities. In recent years, Mosaic has transitioned to a ‘profit for purpose’ model. The emphasis is on financial security.

Given the financial pressures resulting from the rollout of the NDIS, financial security enabled growth. Notably, financial strength and attention to costs ensure Mosaic weathers changes while continuing to deliver vital community services.

It was that ability to empower individuals within tight budgetary constraints that made Mosaic stand apart as a rising star to the judges at Business News.

An honour for the team

“We are honoured,” said Ms Cebis. “This award means much to all our team. It recognises the passion and purpose they put into their work. It also underlines their belief in what they are doing.

“And hopefully, it continues to deliver confidence to the focus of all we do, our clients. That is, that we will be around continuing to support them with quality services for many years to come.”

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