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Mosaic NDS Profile Article – NDIS and the future


Recently our CEO Frank Kellett had the opportunity to talk to the National Disability Services Ltd (NDS), Australia’s peak body for non-government disability service organisations, about Mosaic, focussing on the NDIS and the future. An excerpt of his interview is below. To read the whole article follow the link https://www.nds.org.au/news/local-spotlight-mosaic.

What are the challenges and opportunities facing Mosaic?

The NDIS presents Mosaic with both challenges and opportunities. Navigating the whole change process in terms of achieving organisational readiness for the NDIS has carried some quite significant challenges, which we have been responding to over the past two years.

This has involved preparing the organisation’s overall systems – including our client management systems, financial management systems, IT systems and so on. We do that with a positive focus, as we recognise what the NDIS can bring to the disability sector and of course, more particularly, to people with disability.

On the people side, the focus has been on getting the management team and the various supervisory and front line levels recruited and engaged with the organisation. Generally, employees have had some anxiety about their future in the context of what NDIS changes might mean for their job security. We have sought to reassure these concerns, as under the NDIS growth influences, the workforce will need to increase two or three fold over the next three or four years. This will provide job, career and personal growth and development opportunities.

One of the challenges associated with this will be recruiting the right calibre of people, in the right numbers needed as part of that process, in a recruitment market which will likely be much more competitive.

People with disability want to live with people they like, and participate in the activities that they like. We are here to facilitate this. We are focusing on quality services through recruitment, the use of a values-based approach, and in the way we plan and deliver services.

Frank Kellett

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