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Complaints & Feedback

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Mosaic has a commitment to addressing all complaints and/or feedback promptly and confidentially. We see complaints as an opportunity to improve the quality of our services.

If you have a concern or complaint, or want to bring something to our attention, you can do so by contacting Mosaic’s Quality Department directly using the form below or call¬† on 9314 8900.

We will provide information regarding Mosaic’s Complaints Process or direct any feedback to the appropriate area.

Complaints & Feedback

 

Tim’s Achievements

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My observations and experience are that the team members are very good. The team members and carers exceed all expectations. Excursions and all activities are exceptional, there are even overseas trips involved.


Family Member

10/10/2016

Mosaic opens new supported accommodation residence in Safety Bay…

The latest addition to Mosaic’s growing list of Residences is located in Safety Bay. The Residence provides supported accommodation which includes independent living units.

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