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Complaints & Feedback


Mosaic has a commitment to addressing all complaints and/or feedback promptly and confidentially. We see complaints as an opportunity to improve the quality of our services.

If you have a concern or complaint, or want to bring something to our attention, you can do so by contacting Mosaic’s Quality Department directly using the form below or call¬† on 9314 8900.

We will provide information regarding Mosaic’s Complaints Process or direct any feedback to the appropriate area.

Complaints & Feedback


Tamara’s Heartwarming Story

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“They (support workers) are very supportive and go out of their way. They (Mosaic) choose good support workers.”

Family Member


Mosaic opens new supported accommodation residence in Safety Bay…

The latest addition to Mosaic’s growing list of Residences is located in Safety Bay. The Residence provides supported accommodation which includes independent living units.

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